Terms of Use

Acceptance of these terms

By using this website or the Vansales service, you agree to these terms, our Privacy Policy and our Cookie Policy. If you do not agree to them, please do not use the website or the service.

About the service

Vansales is a sales and distribution platform for businesses with field and van-sales teams — covering order taking, stock, route planning, delivery and reporting. The features available are as described on this website, and they may change over time.

Eligibility and accounts

• You must be able to enter into a binding contract and must use the service for business purposes.
• You are responsible for the accuracy of the information you provide.
• You are responsible for keeping your login credentials confidential and for all activity that takes place under your account.
• You may add authorised users (System Users); you remain responsible for their use of the service.

Licence to use

When you subscribe, we grant you a non-exclusive, non-transferable right to use the Vansales software for your business for the duration of your subscription, subject to these terms and the registration agreement.

Acceptable use

You agree not to:

• use the service for any unlawful purpose or in breach of the rights of others;
• copy, modify, resell, reverse-engineer, or attempt to extract the source code of the platform;
• disrupt or overload the service, or attempt to gain unauthorised access to it or to other accounts;
• upload malware or any unlawful, infringing or harmful content.

We may suspend or terminate access for serious or repeated breaches.

Your data

You own the business data you put into the service. We handle personal data as described in our Privacy Policy and, where we process data on your behalf, under a Data Processing Agreement provided at registration.

Fees, subscription and renewal

• Pricing depends on the package you choose and your number of users, branches and features, and is shown to you before you subscribe or pay.
• Paid subscriptions run for the agreed period and renew automatically unless cancelled, as set out in the registration agreement.
• Fees exclude taxes unless stated otherwise, and non-payment may lead to suspension of the service.

Termination and suspension

You may stop using a free service at any time. Paid subscriptions end at the close of the paid period unless otherwise agreed. We may suspend or terminate access if you breach these terms or the registration agreement. Fees already paid are non-refundable except where the law requires.

Intellectual property

The Vansales platform, software, website and content are owned by Vansales Application Co., Ltd. or its licensors. You may not copy, distribute or modify them without our written permission. You keep ownership of your own data and content.

Service availability and changes

We work to keep the service available and secure, but we do not guarantee that it will be uninterrupted or error-free. We may update, maintain or change features, and we may amend these terms; where changes are material, we will give notice as required.

Disclaimers and limitation of liability

To the extent permitted by law, the website and service are provided “as is”. To the maximum extent allowed, our total liability for any claim is limited to the service fees you paid for the period in which the issue arose, and we are not liable for any indirect or consequential loss. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of Thailand, and any dispute is subject to the jurisdiction of the Thai courts.